Contact Vén Wallet
[email protected]When reporting a problem, tell us the app version, your iPhone model, and what happened before the issue appeared. Please do not send a backup or a receipt photo that still shows private information.
What can we help with?
Start with a short guide below or write directly to us.
Quick guides
Add an expense
Tap +, enter the amount, choose a category and wallet, then tap Save. A note is optional.
Set a limit
Open Budgets, choose a category, and set the amount for the period. The app will remind you as you approach it.
Add a widget
Touch and hold the Home Screen, tap +, find Vén Wallet, and choose the small or large widget.
Share a budget
Open Budget Settings, choose Share, and send the iCloud invitation to the person you want to include.
Export a backup
Open Settings, choose Backup, then export the ZIP file to Files or storage you trust.
Import existing data
Open Import from Another App, choose a CSV file, match the date, amount, and note columns, then review everything before importing.
Frequently asked questions
No ads. No tracking tools.
Do I need to create an account?
No. Vén Wallet has no separate account system. Sync and sharing use your iCloud account only when you enable them.
What if I forget my PIN?
Vén Wallet does not keep a copy of your PIN. If Face ID cannot unlock the app, you will need to reinstall it and restore a backup you exported earlier.
Where are automatic backups stored?
The seven most recent backups stay on the device itself. Enable iCloud Backup for your iPhone or periodically export a file to Files.
Are receipt photos uploaded?
No. Receipt details are read on your iPhone, and the photos are not included in iCloud sync. Use a backup if you want to move them to another device.
Why can investment prices be delayed?
Prices come from third-party market sources, and the app keeps the most recent value. They are for reference and may not match live trading prices.
Does the full version renew?
No. It is a one-time App Store purchase. You can restore it with the same Apple ID.